Shipping Policy:

At Trees&Colors, we care about ensuring your products reach you in the best possible condition and on time, because every flower and plant deserves care.

1. Shipping areas:
We deliver products to the Gulf countries.

2. Shipping time:
Within Kuwait: 1 to 2 working days.

To the rest of the Gulf countries: 5 to 7 working days depending on your location.
The period is calculated from the day of order confirmation and payment.

3. Shipping costs:
Shipping charges vary depending on weight and location.

Free shipping for orders within Kuwait, and for orders exceeding 50 Kuwaiti dinars to other Gulf countries.

4. Shipping methods:
We partner with reliable delivery companies to ensure your products, especially plants, arrive in the best condition.

5. Delivery of plant products:
Due to the nature of the plants, they are carefully packaged to avoid damage, and shipping may be done at specific times of the day to avoid extreme heat or cold.

6. Track order:
After completing the order, you will receive a message containing the tracking number and a way to contact the shipping company to follow up on the delivery status.

7. Important notes:
Please ensure your shipping address is correct to avoid delays.

If the order is not received due to an incorrect address or absence of the recipient, a reshipping fee may be charged.

8. Support and assistance:
For any inquiries regarding shipping, please contact us via the Contact Us page.